IT Applications Engineer

As part of a team, you ll be responsible for the implementation, monitoring, managing and escalating of all Mimecast and Managed IT related services while also being accountable for customer satisfaction. Ability to provide subject matter expertise on technical solutions, and act as a technical point of contact for implementation projects and in-life service delivery. Experience in Microsoft 365, Windows 10 /11 (incl. WVD/VDI), Intune/SCCM, Office 365, Enterprise Mobility + Security (EMS), SharePoint, Teams and proven track record in supporting Mimecast products/services, ideally backed up with Mimecast Warrior and Gladiator qualifications.