IT Service Desk Analyst

Provide 1st /2nd Line Service Desk support for all IT related service requests via telephone and email and assist other IT members supporting the business locally and in remote locations. Experience working with core applications/systems: O365, Azure, Intune, Citrix, AdEx, Imanage, Viewpoint, SharePoint, Mitel and Mimecast would be preferred. Must be prepared to provide out of hours support as required.